1. Scope
    • For the business relationship between Circular Nature Cosmetics UG (limited liability), Hofwiesenstraße 93, D-74081 Heilbronn and the customer, the following General Terms and Conditions shall apply exclusively in the version valid at the time of the order.
    • A consumer within the meaning of these General Terms and Conditions is any natural person who enters into a legal transaction for a purpose that can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).
    • Deviating terms and conditions of the customer shall not be recognized unless the seller expressly agrees to their validity.

General terms of use

  1. Intellectual property


  1. Links to other websites 

This website may contain links to other websites. Unless expressly stated, these websites are not under the control of Circular Nature Cosmetics UG or its affiliates. We accept no responsibility for the content of such websites and disclaim all liability for any form of loss or damage arising from the use of such websites. The inclusion of a link to another website on this website does not imply any endorsement of the websites themselves or those who control them.


  1. Privacy
    • In accordance with applicable data protection laws, Circular Nature Cosmetics UG processes the personal data you provide in accordance with the Privacy Policy, which is available on the Circular Nature Cosmetics UG website or upon request from Circular Nature Cosmetics UG.
    • You agree that if you have provided personal information of a third party to Circular Nature Cosmetics UG, (a) you have all necessary appropriate consents and notices to permit lawful transfer of such personal information to Circular Nature Cosmetics UG, and (b) you have brought to the third party’s attention or otherwise provided a copy of the Privacy Policy available on Circular Nature Cosmetics UG’s website. You agree to hold Circular Nature Cosmetics UG harmless from any liability, penalties, fines, awards or costs resulting from your failure to comply with these requirements.
  1. Disclaimers
    • Circular Nature Cosmetics UG does not warrant or represent that the website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure, or that all information provided is accurate. We do not guarantee any particular results when using our service.
    • No part of this website constitutes advice, and the content of this website should not be relied upon in making decisions or taking actions of any kind.
  1. Website availability
    • The Service is provided “as is” and on an “as available” basis. We do not warrant that the Service will be free of defects and/or errors. To the fullest extent permitted by law, we make no warranty (express or implied) as to fitness for a particular purpose, accuracy of information, compatibility or satisfactory quality.
    • Circular Nature Cosmetics UG assumes no liability for interruptions or unavailability of the website due to external causes, including but not limited to failure of ISP equipment, host equipment, communication networks, power failures, acts of nature, acts of war or legal restrictions and censorship.
  1. Limitation of liability
    • To the extent permitted by law, Circular Nature Cosmetics UG shall not be liable for any direct or indirect loss or damage, foreseeable or otherwise, including indirect, consequential, special or exemplary damages arising out of the use of the website or the information contained therein. Users should be aware that they use the website and its contents at their own risk.
    • Nothing in these Terms and Conditions excludes or limits Circular Nature Cosmetics UG’s liability for death or personal injury resulting from Circular Nature Cosmetics UG’s negligence or fraud.
    • Every effort has been made to ensure that these Terms and Conditions strictly comply with relevant legal requirements. However, if any of these terms and conditions are found to be unlawful, void or otherwise unenforceable, that term shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining terms and conditions.

Supplementary conditions for the purchase of products

  1. Offers and services

The presentation of the products in the online store does not constitute a legally binding offer, but an invitation to order. Performance descriptions in catalogs as well as on the websites of the seller do not have the character of an assurance or guarantee. All offers are valid “while stocks last”, unless otherwise noted with the products. Errors and omissions excepted.

  1. Order process and contract conclusion
    • The Customer can select products from the Seller’s assortment without obligation and collect them in a so-called shopping cart by clicking the add to cart button. Within the shopping cart the product selection can be changed, e.g. deleted. Subsequently, the customer can proceed to the completion of the ordering process within the shopping cart by clicking the button “Order now”.
    • By clicking the “Order Now” button, the customer makes a binding request to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time and return to the shopping cart via the browser function “back” or cancel the ordering process altogether. Required data are marked with an asterisk (*).
    • The seller then sends the customer an automatic confirmation of receipt by e-mail, in which the customer’s order is listed again and which the customer can print out using the “Print” function (order confirmation). The automatic confirmation of receipt merely documents that the order of the customer has been received by the seller and does not constitute an acceptance of the application. The purchase contract is only concluded when the seller has shipped the ordered product to the customer within 2 days, has handed over the shipment to the customer or has confirmed the shipment within 2 days with a second e-mail, an explicit order confirmation or the sending of the invoice.
    • If the seller allows payment in advance, the contract is concluded with the indication of the bank details and the request for payment. If the payment is not received by the seller within 10 calendar days after sending the order confirmation, the seller withdraws from the contract with the consequence that the order is invalid and the seller is not obliged to deliver. The order is then completed for the Buyer and the Seller without any further consequences. Reservation of the item in case of advance payment is therefore made for a maximum of 10 calendar days.
  1. Prices and shipping costs
    • All prices stated on the Seller’s website are inclusive of the applicable statutory VAT.
    • In addition to the stated prices, the seller charges shipping costs for delivery. The shipping costs will be clearly communicated to the Buyer on a separate information page and during the ordering process, if applicable.
  1. Delivery, availability of the goods
    • If advance payment has been agreed, delivery will be made after receipt of the invoice amount.
    • If the delivery of the goods fails through the fault of the buyer despite three delivery attempts, the seller may withdraw from the contract. Payments already made will be refunded to the customer immediately.
    • If the ordered product is not available because the Seller is not supplied with this product by its supplier through no fault of its own, the Seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or if the customer does not wish the delivery of a comparable product, the seller will immediately reimburse the customer for the consideration already paid.
    • The customer will be informed about delivery times and delivery restrictions (e.g. restriction of delivery to certain countries) on a separate information page or in the respective product description.
  1. Payment modalities
    • The customer can choose from the available payment methods as part of and before completing the ordering process. Customers are informed about the available payment methods on a separate information page.
    • If third-party providers are commissioned with the payment processing, Paypal, their terms and conditions apply.
    • If the due date for payment is determined by calendar, the customer shall already be in default by missing the deadline. In this case, the customer shall pay the statutory default interest.
    • The Customer’s obligation to pay default interest shall not prevent the Seller from claiming further damages for default.
    • The customer shall only have a right of set-off if its counterclaims have been legally established or acknowledged by the seller. The customer may only exercise a right of retention if the claims result from the same contractual relationship.
  1. Retention of title

Until full payment, the delivered goods remain the property of the seller.


  1. Warranty for material defects and guarantee
    • The warranty is governed by the statutory provisions.
    • A warranty exists for the goods delivered by the seller only if it has been expressly granted. Customers are informed about the warranty conditions before they initiate the ordering process.
  1. Liability
    • The following exclusions and limitations of liability apply to the Seller’s liability for damages, without prejudice to the other statutory requirements for claims.
    • The seller shall be liable without limitation insofar as the cause of the damage is based on intent or gross negligence.
    • In addition, the seller shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance with which the Customer regularly relies. In this case, however, the Seller shall only be liable for the foreseeable damage typical for the contract. The Seller shall not be liable for the slightly negligent breach of obligations other than those specified in the above sentences.
    • The above limitations of liability shall not apply in the event of injury to life, limb or health, for a defect following the assumption of a guarantee for the quality of the product and for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
    • Insofar as the liability of the seller is excluded or limited, this shall also apply to the personal liability of employees, representatives and vicarious agents.
  1. Storage of the contract text
    • The customer can print the text of the contract before sending the order to the seller by using the print function of his browser in the last step of the ordering process.
    • The seller shall also send the Customer an order confirmation with all order data to the e-mail address provided by the Customer. With the order confirmation, but at the latest with the delivery of the goods, the customer also receives a copy of the General Terms and Conditions together with the cancellation policy and the information on the shipping costs and the terms of delivery and payment.
  1. No waiver

Failure by a party to these Terms and Conditions to exercise any right or remedy shall not be construed as a waiver of such right or remedy.


  1. Previous terms and conditions

In the event of any conflict between these Terms and Conditions and any prior versions, the provisions of these Terms and Conditions shall prevail unless otherwise expressly stated.

  1. Final provisions

The place of jurisdiction and performance shall be the registered office of the seller if the customer is a merchant, a legal entity under public law or a special fund under public law. Contract language is German.

  1. Law and jurisdiction

These Terms and Conditions and the relationship between you and Circular Nature Cosmetics UG shall be governed by and construed in accordance with German law, excluding the UN Convention on Contracts for the International Sale of Goods and Circular Nature Cosmetics UG and you agree to submit to the exclusive jurisdiction of the courts located in Heilbronn, Germany.

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