Right of withdrawal
CANCELLATION POLICY
1. RIGHT OF WITHDRAWAL FOR CONSUMERS
The following right of withdrawal applies only to consumers in distance selling:
a) Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us Circular Nature Cosmetics UG (limited liability), Hofwiesenstraße 93, D-74081 Heilbronn, phone: +49 (0) 157 53 553 028, e-mail: info@circularnature.de by means of a clear statement (e.g. a letter or e-mail sent by post) about your decision to withdraw from this contract. You can use the attached sample cancellation form for this purpose, but it is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
b) Exclusion from the right of withdrawal
Unless otherwise agreed by the parties, the right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
2. SAMPLE CANCELLATION FORM
(If you wish to cancel the contract, please fill out and return this form).
An
D-74081 Heilbronn, Telefon: +49 (0) 157 53 553 028, E-Mail: info@circularnature.de
Circular Nature Cosmetics UG (haftungsbeschränkt),
Hofwiesenstraße 93,
D-74081 Heilbronn,
E-Mail: info@circularnature.de
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